Privacy Policy
At http://synthetic-roofing-solutions.trustedstandard.com, your privacy is a top priority. This document details our approach to handling personal data across all our platforms, including our website, applications, services, and products. We are committed to adhering to various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
Scope of Privacy Policy
This privacy policy is applicable to all interactions you have with our services. This includes using our applications as a user, visiting any of our websites associated with this Privacy Statement, or engaging with us through various forms of communication like newsletters, emails, calls, or text messages/SMS. Please note that this policy does not cover third-party platforms, applications, products, or services that you may access via links on our platform, each of which has its own privacy policy.
Personal Data Collection
We collect a variety of personal data to provide and improve our services. This can include:
- Account Information: Your username, password, and contact details.
- Payment Information: Transaction details related to your payments or refunds.
- Financial Information: Details relevant for processing payments.
- Purchase Information: Records of the products or services you have purchased from us.
- Mobile Device Identifiers: Unique identifiers that help us optimize our app for your device.
- Location Data: Information on where you are accessing our services, when appropriate.
- Feedback: Your opinions and ratings that help us improve our offerings.
- Social Media Information: Details you choose to share with us from your social media accounts.
- Product Information: Information about the products you use or inquire about.
This data is collected through various means, including user input during account creation or transactions, interactions with our platforms, and automated technologies like cookies. We may also receive personal data from third parties, subject to their respective privacy policies.
Cookies
Our website uses cookies to enhance your experience and gather analytics for continuous improvement. These cookies serve different purposes such as maintaining session information (Strictly Necessary), saving your preferences (Preference), and helping us understand user behavior (Analytics). You can manage non-essential cookies using our Cookie Manager.
Data Retention and Deletion
We keep your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law, after which we delete or anonymize it.
Security Measures
To protect your personal data, we implement organizational safeguards and security measures. This includes encrypted communication and partnering with secure third-party service providers to ensure your information is handled safely.
Children’s Privacy
We are committed to protecting the privacy of children under 18 years of age. We do not knowingly collect personal data from children in this age group.
Your Rights
Depending on where you are located, you have specific rights regarding your personal data. These may include the right to access, rectify, or delete your data, as well as to restrict its processing, and to request data portability. You can also object to certain types of processing, such as profiling, and the right not to be subject to automated decision-making which produces legal effects. If you have provided consent for the processing of your personal data, you can withdraw that consent at any time. To exercise these rights, please contact our privacy team.
Changes to Privacy Policy
Our commitment to your privacy includes regularly reviewing and updating this policy as necessary. Any changes will be posted on our website for transparency and adherence to current data protection practices.
Contact Information
If you have any questions, wish to unsubscribe from our communications, or need assistance with your personal data, please reach out to us at [email protected] or through our official mailing address provided on our website.
This privacy policy is designed to inform you of how we handle your personal data and to ensure that you are aware of your rights regarding this information. We encourage you to review it regularly and to reach out with any concerns or questions.